None of this is marketing in the vague sense. Each one closes a specific gap where clinics lose patients they had already paid for.
Every ad call tracked. Every missed one messaged back within minutes.
You are paying for clicks. Somebody taps the call button, your phone rings, and reception is with a patient. It rings out. That person calls the next clinic on the list and you never find out they existed.
Read more02Bring back the people who came once, liked it, and quietly stopped coming.
Every clinic has a list. Hundreds of people who came in, were treated well, and then life got busy. They did not leave unhappy. They just stopped.
Read more03Move your patient relationships onto something nobody can switch off.
Your followers are not yours. Instagram decides who sees your post. Google decides where you rank. A change to either one, made by someone who has never heard of your clinic, can halve your enquiries in a week.
Read more04Track a click all the way to a paying patient, not just to a form fill.
Most clinic reporting stops at the wrong place. Impressions, clicks, maybe enquiries. None of that tells you whether the money came back.
Read more05Ask every patient how it went, send the happy ones to Google, and hear the rest before anyone else does.
Asking every patient for a review is how you end up with public complaints. Asking none of them is how you stay on four point two while the clinic down the road sits on four point eight.
Read more06Fix the Google listing so people searching for what you do actually find you.
We pulled six months of search data for a clinic recently. Two hundred and forty different searches led people to their listing. Nearly three quarters were people typing the clinic name. They already knew about it.
Read moreUsually it is obvious within one conversation, because the leak shows up in your own numbers. I will tell you honestly if none of these apply to you.
Talk to me